Storyflow Pad
Getting started with Storyflow
Turn on the presentation screen.
To use the Storyflow Pad, you need an external monitor as an output device.
Turn on your monitor.
Connect the StoryflowPad
Connect the StoryflowPad to your screen using an HDMI cable.
Start the StoryflowPad
Plug the power cord into the left port on your StoryflowPad. The pad will now start up automatically.
The Homescreen appears
The homescreen appears after about one minute. If there is no internet connection, the most recently downloaded content will be displayed.
Start with the presentation
The uploaded content can now be accessed by positioning the Cubes on the 4 reading surfaces (marked fields).
Use sides A and B of the cubes.
With all the cubes, you can access 8 pieces of content. You can access the first 4 pieces of content using side A. Rotate the cube 180 degrees and use side B to access content 5 through 8.
Pause the video
If you pick up the cube and place it back in the same spot, the video will pause.
To resume the video, pick up the cube again and place it back on the same reading surface.
Instructions for Content download
Connect your StoryflowPad
Turn on the screen. Connect the HDMI cable, the LAN cable, and finally, the power cable. The Storyflow Pad will start automatically.
Download Content
You will now see a circle and an info message on the screen "Content is downloading". After that, the homescreen will be displayed automatically.
Present updated Content
The uploaded content can now be accessed by positioning the Cubes on the 4 reading surfaces (marked fields).
Connecting your StoryflowPad
to the internet
Choose your preferred connection method below (LAN Cable or Wi-Fi) and follow these quick steps to get online.
Option 1: Wired Connection (LAN)
Recommended: If available, a wired connection is preferred for maximum stability and speed.
Requirements: A LAN cable and an open LAN port.
1. Plug in the Cable:
Connect one end of the LAN cable to your storyflowpad and the other end into an open LAN wall socket or outlet.
2. Restart:
Restart your storyflowpad to activate the connection.
Option 2: Wireless Connection (Wi-Fi)
Requirements: A smartphone, tablet, or laptop to complete the setup.
1. Open Wi-Fi Settings:
On your phone, tablet, or laptop, open your Wi-Fi settings.
2. Select “Trihow Setup”:
Look for Trihow Setup in the list of available networks and connect to it.
3. Enter Wi-Fi Details:
Input your local Wi-Fi Network Name (SSID) and Password, then confirm.
4. Restart:
Restart your storyflowpad to complete the configuration.
No Captive Portals Supported
If you choose Wi-Fi as your internet connection, please ensure it does not require a Captive Portal (e.g., landing pages where you must accept terms, log in via a browser, or enter guest room details).
Why? Our content players run their own setup process, which is incompatible with captive portal networks.
Requirement: The Wi-Fi network must use standard WPA/WPA2/WPA3 authentication (a traditional Wi-Fi name and password/passphrase). Captive portal networks are not supported.
Support
Find your solution.
Black screen or no image?
System is not responding to cube?
Unable to download new content?
Issue could not be resolved?
Important:
Always maintain the following plugging order:
1. USB-C from the plate with reading surfaces to the built-in PC
2. LAN (only if required)
3. HDMI (screen should be turned on)
4. Power
TRIHOW
Kontakt
Trihow AG
Grundstrasse 4A, 6343 Rotkreuz
Telefon: +41 76 284 45 16
info@trihow.com